Responsibilities:
-Execute a broad range of insurance, financial administration processes or medical claims adjudication.
-Process calls to effectively meet customer needs within established productivity goals and turnaround times
-Follow established guidelines in providing customers accurate information regarding their policies and plans.
-Update client information on the system as required.
Requirements:
-Candidate must possess at least a Bachelor's/College Degree.
-Previous experience in a North American Call Center is an advantage.
-Highly analytical and with strong decision making skills.
-High customer service orientation.
-Work schedule is fixed: 8pm-5am, 9pm-6am or 10pm-7am; Mondays to Fridays (weekends off).
-Applicants must be willing to work in Quezon City.
-Applicants should be Filipino citizens or hold relevant residence status.
Walk-in Applicantion
Location
